At Echo Circuit Sdn. Bhd., we respect and protect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, purchase our products, or communicate with us.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identifiers: Name, email address, phone number, shipping and billing addresses.
- Transaction Information: Details of purchases, payment methods (processed securely via third-party payment gateways), order history.
- Technical Information: IP address, browser type, device type, operating system, referring URLs, and usage data collected through cookies and analytics tools.
- Communications: Emails, messages, and any feedback you provide to us.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill orders placed through our website.
- Communicate order updates, shipping notifications, and customer support responses.
- Improve our products, services, and website functionality.
- Send newsletters, promotions, and product updates if you have subscribed (you can opt out anytime).
- Analyze website traffic and user interactions to enhance your browsing and shopping experience.
- Detect and prevent fraudulent transactions and maintain website security.
3. Sharing of Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party logistics providers, payment processors, and IT service providers assisting us in order fulfillment and website operations.
- Legal Requirements: If required by law, to comply with legal processes, or to protect our rights and the safety of our customers.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable essential website functions (shopping cart, account login).
- Analyze website traffic and user behavior through tools like Google Analytics.
- Provide personalized content and recommendations.
You may disable cookies in your browser settings, but this may affect your experience on our website.
5. Data Security
We implement reasonable security measures to protect your personal data, including encryption protocols, secure servers, and access controls. However, please note that no electronic transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, including to fulfill legal, accounting, or reporting requirements.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access the personal data we hold about you.
- Correct or update your personal information.
- Request the deletion of your personal data, subject to legal obligations.
- Opt-out of marketing communications at any time.
You can exercise these rights by contacting us using the details below.
8. Children’s Privacy
Our website and products are not directed to individuals under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete such data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal, operational, or business requirements. The updated policy will be posted on this page with the revised effective date.
10. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or how your data is handled, please contact:
Echo Circuit Sdn. Bhd.
Level 4-1, Sunway Putra Mall 100, Jalan Putra Chow Kit, 50350 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia
+6017 545 6899
echocircuit@outlook.com
By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.